Skip to content

We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for a refund, exchange or store credit within 30 days using our  Return & Exchange center.

*Original shipping charges are non-refundable.

The product you return must meet the following requirements:
  • Merchandise must be unworn.
  • Merchandise must have the original packaging or it will result in a repackaging fee of $6.
Customers may begin the return process via the steps below:

 

Contact our Customer Care team at info@srsunriseus.com or call 626-526-0500 during our office hours: Monday - Friday, 9:00AM - 5:30PM PT.

If you have ordered our products from Amazon and came across any problems (broken, missing part, etc) , please contact our After-sales department at mikechen@eyakult.com(USA)      zhongly@eyakult.com (Canada).